Q: Who are Pethunters?
A: We are an organisation dedicated to reuniting much-loved missing pets with their concerned owners. We work with you and the relevant authorities - optimising your chances of reuniting you and your pet as quickly and effectively as possible.

Q: What are your prices?
A: You have 2 options for payment.
1. £9.99 is our charge for one years membership which includes your details added to our data base and immediate search programme if your animal goes missing (1 search per year, per membership).
2. £24.99 is our charge for non-members who require our pet search service.

Q: Are their any other benefits to joining?
A: Yes. We have a virtual vet who can answer questions about your pets, this service will be available to members only. As the site grows members will be able to enjoy many benefits such as discounts on products and services, competitions and promotions by many companies in the pet industry.

Q: What if my pet went missing immediately after I joined as a member?
A: If your animal goes missing within 4 weeks of joining, you would be asked to pay the remaining balance of £15.00.

Q: How does your reward scheme operate?
A: When your pet goes missing you will be asked to confirm a bond that you are willing to pay to the finder of your pet a minimum reward of £50.00 upon his/her safe return.

Q: How does your service differ from other agencies?
A: Our package is comprehensive and dedicated to exploring every lead in the quest to successfully reunite you with your missing pet. Everyone at Pethunters is a dedicated animal carer, trained in helping and supporting you at this very stressful and worrying time. Unlike other agencies Pethunters is not just for reuniting dogs we specialise in reuniting all pets, from houshold pets like dogs, cats and birds through to the more exotic animals such as horses, and reptilian pets.

Q: Why does every animal have to have a reward attached?
A: We believe the Pethunters Reward Scheme encourages animal shelters, vets and members of the public to double-check our site first as a matter of course before destroying, selling or keeping your pet. Members of the public who find a stray will be encouraged to make contact with us because the Pethunters Reward Scheme guarantees them a financial sum as payment for their good citizenship and thoughtful behaviour.

Q: What's to stop someone stealing a pet for the reward?
A: The reward is dictated by the owner of the pet. The reward is initially paid to Pethunters who varifies the authenticity of the claiment before settlement. Pethunters works closely with the Police and monitors all reward payouts for fraud.

Q: Where are you based?
A: Pethunters is a UK-wide company with offices in Cambridge, Hertfordshire, Lancashire and Glasgow.

Q: What is the UK law regarding missing pets?
A: The UK Environmental Protection Act 1990 - allows for your dog if found as a stray, to be sold or destroyed if not claimed within seven days. Cats and other pets have no such protection under law.

Q: What are the statistics for missing pets
in the UK?
A: 250,000 pets go missing every year within the UK. That's nearly 5,000 a week, every week of the year! Only 8% are returned to their owners - that's less than 1 in 10. And that's where we come in - Our aim at Pethunters is to redress these shocking statistics - and get pets back with their owners, safe and sound.